On this webpage, you will find information about our Privacy Policy, which is adhered to by SolCenter OÜ and which forms an integral part of the Terms and Conditions.
To improve the quality of service and security of storing personal data of all visitors to the website https://wr1ter.com/, https://cp.wr1ter.com, https://api.wr1ter.com (“Wr1ter,” “company,” “we,” “us,” “our,” “website,” and “websites,” depending on the context), we provide information about what data is collected and stored, and for what purpose we use it on the websites. Our team is very careful about the confidentiality of all users’ information.
What Data Do We Collect?
Our company collects the following data:
1. Data of all visitors who visited our websites.
In most cases, such data is anonymous. Only if the username and password are authorized, this information can be linked to the account that was logged in (such data is described below).
| Type | Description |
| Necessary technical data | Information that includes operating system, device type, browser name and version, as well as device width and height. |
| Necessary cookies | Such data contains identification of your device, orders placed by visitors, as well as secure data for authentication to your personal account. |
| Marketing cookies | Information that helps to tailor relevant advertising to you. We also use this data so as not to bother you with our offers that are not interesting to you. |
| Preference cookies | In such files, we store the preferences made by you. Typically, this data includes interface settings, font size, regional language, time zone, appearance and other data of this type. |
| Statistics cookies | Information that helps us to understand how you interact with the website by collecting and reporting information |
2. Data of the user who places an order on the webpage https://wr1ter.com/order
| Type | Description |
| Order id | The order’s number to which all data that is entered/specified/uploaded by the client into the order is linked. |
| First name, last name | To personalize our response to your request. |
| To answer your request if it cannot be resolved via our Live Chat and link the paid order to your email for easy access. | |
| Type of service | This data allows us to calculate and provide you with the basic cost of our service. The price does not include the price of additional services. |
| Academic level | |
| Deadline | |
| Pages | |
| Spacing | |
| Slides | |
| Charts | |
| Price (USD) | |
| Sources | This data is needed to place an order fully. |
| Type of paper | |
| Paper format | |
| Discipline | |
| Topic | |
| Language | |
| Order’s instructions | |
| Plagiarism report | Additional services that may be useful to clients. They directly change the cost of the order. |
| Digital sources | |
| Pdf format | |
| Order top priority | |
| Double check editor | |
| Double check instructions | |
| Find credible sources | |
| Find my book | |
| Tracking order progress | |
| Files (uploaded by the client) | Any type of file that is uploaded to an unpaid order will be stored for 3 to 5 years. Files that were uploaded and the order was not paid for will be stored for 3 years. Files that were uploaded by an authorized user but the order was not paid for will be stored for up to 5 years. The user has the opportunity to delete all these files at any time before paying for the order or write to us. Any type of file that is uploaded to a paid order will be stored for 7 to 10 years. This is due to the fact that we are an official company and we are obliged to store such data for at least 7 years. |
3. Data of the user who made payment for any order and became a client.
After paying for the order, a personal account is created for each client for managing paid orders, communicating with writers, editing unpaid orders, and controlling all the orders in general.
| Type | Description |
| Email is required for authorization into a personal account. | |
| Password | The password that the user entered to access the account. Please note that we process the password and hash it immediately. No one outside, even our company, knows what password was entered. Your entered password is also not stored in the logs, and password leakage on our side is minimal. |
| Phone number | For additional communication with the client and personal offers. |
| First name, last name | To personalize our response to your request. This is also required by Estonian legislation. We cannot receive anonymous payments. |
| Gender | You can omit your gender and select “rather not say,” but we will still save your choice. |
| How did you know about us? | This is an optional field, but we are pleased when our clients share how they found us. We use it only for company research purposes. This choice cannot be edited after account verification, but you can always contact us if needed. |
| Social: Twitter, Instagram, Facebook, etc. | Additional communication with the client. Not required. |
| avatar | The user’s image is one that the client has uploaded from their digital devices or selected from our library. Not required. |
| Address: Country/Region, State/Country, Town/City, street address, Apt.ste., bldg. | This data is needed to provide services in accordance with the laws of Estonia. We cannot accept anonymous payments. |
| News and updates | We need this data to understand whether you want to receive personalized offers and benefits from us. |
| Personalized discounts and offers | |
| Email notification | |
| SMS notification | |
| Registration data | Required to understand when the account was created. |
| Last login | Required to understand when the client last visited the website. |
Data We Receive From Third Parties
| Name | Description | Link |
| JivoChat | We use the JivoChat API to create a direct chat with you through the website. | https://www.jivochat.com/files/privacy_policy.pdf |
| Stripe | We use Stripe to process payments. | https://stripe.com/privacy |
| We use various Google tools to research behavioral factors on our websites and improve the services we provide. | https://policies.google.com/privacy | |
| YouTube | Used to embed videos on our websites. |
Data Sharing With Third Parties
We may transfer your personal data to third parties without any damage to you and in full compliance with the current legislation of Estonia. In addition, we apply organizational and technical measures to ensure the security of personal data when transferred to third parties.
| Data | Description |
| Analytics tools | We use such data to research our project and improve it. |
| Contractors and service providers on the website. | We work with service providers and contractors to provide their services to you, improve the features and functionality of the website, fulfill your support requests, process payment transactions, etc. |
| Providers of the services our team uses. | CRM WordPress, messengers, and other services in our company to provide you with our services. |
| Government agencies, courts, law enforcement agencies, banks, etc. | Since we are an official company, we have requirements before the laws of Estonia, as well as contracts that our company has drawn up with our partners (bank, payment systems, etc.) so that we can provide services. Therefore, we may be required to transfer some of your data to the tax office, court, law enforcement agencies, and other government agencies. institutions to fulfill: a request, a court decision, or a specific law that requires this from us. We may also transfer such data in the following cases: For any fraud that was done through our system (this also includes paying for an order and then trying to get the money back after getting our service in full and with no reason). Kindly note that we will fully consider this point and contact the relevant authorities if any fraud occurs. In this case, all data will be disclosed so as not to interfere with this investigation, etc. To protect against claims from third parties. Any illegal actions toward us or our clients. |
| Lawyers and accountants. | We have an agreement with a law firm and the accounting department of the same company. They monitor and ensure that our activities are legal, and also help in protecting our rights and the rights of our clients. Due to this, all legal and accounting requests of our company are processed by them, and they will receive the same data as the data that is requested from us. |
To share your data, we rely on the following legal grounds, depending on the specific case: consent, compliance with the law, and fulfillment of contract.
We do not hide third parties, but, if you notice that we have missed something, please let us know as soon as possible. We will fix it promptly.
What Are Your Data Protection Rights?
European Economic Area residents and United Kingdom residents
| Right | Description |
| Right to access | You have the right to request copies of your personal data from our company. |
| Right to rectification | You have the right to request that we correct any information that you believe is inaccurate. You also have the right to request our company to complete information that you believe is incomplete. |
| Right to erasure | You have the right to request that we remove your personal data from our systems. We will delete them unless otherwise required by law. |
| Right to restrict the processing | You have the right to request that we restrict the processing of your personal data under certain conditions. |
| Right to data portability | You have the right to request we transfer the data we collect to another organization or directly to you under certain conditions. |
| Right to object to processing | You have the right to object to our company’s processing of your personal data under certain conditions. |
| Right to withdraw consent | You have the right to withdraw your consent at any time. |
| Right to file a complaint | If your request has not been met, you have the right to file a complaint with the regulator. |
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by email: support@wr1ter.com
Within 7 days, we will send you an email letter indicating that we have received such a request. If you have not received such a letter, write to us again or let us know about it in our Live Chat. The email letter may end up in spam or not arrive at all for one reason or another.
United States residents
| Right | Description | Area |
| Right to access | You have the right to request copies of your personal data from our company. | California; Colorado; Connecticut; Indiana; Iowa; Montana; Tennessee; Texas; Utah; Virginia. |
| Right to correct | You have the right to request that we correct any information that you believe is inaccurate. You also have the right to request our company to complete information that you believe is incomplete. | California; Colorado; Connecticut; Indiana; Iowa; Montana; Tennessee; Texas; Virginia. |
| Right to delete | You have the right to request that we remove your personal data from our systems. | California; Colorado; Connecticut; Indiana; Iowa; Montana; Tennessee; Texas; Utah; Virginia. |
| Right to portability | You have the right to request we transfer the data we collect to another organization or directly to you under certain conditions. | California; Colorado; Connecticut; Indiana; Iowa; Montana; Tennessee; Texas; Utah; Virginia. |
| Right to opt out of sales | You have the right to opt out of the sale of personal information to third parties. | California; Colorado; Connecticut; Indiana; Iowa; Montana; Tennessee; Texas; Utah; Virginia. |
| Right to opt out of certain purposes | You have the right to opt out of the data processing for profiling/targeted advertising purposes. | Colorado; Connecticut; Indiana; Montana; Tennessee; Texas; Utah; Virginia. |
| Right to opt out of processing of sensitive data | You have the right to opt out of the processing of confidential data. | California. |
| Right to opt in for sensitive data processing | Colorado; Connecticut; Indiana; Montana; Tennessee; Texas; Virginia. | |
| Right against automated decision-making | You have the right to request that we prohibit making consumer decisions solely on the basis of an automated process without human intervention. | California; Colorado; Connecticut; Indiana; Iowa; Montana; Tennessee; Texas; Virginia. |
| Private right of action | You have the right to claim civil damages from the controller for the violation of the law. | California. |
| Right to lodge a complaint | If your request has not been met, you may lodge a complaint with the regulator. | |
Personal Data Selling
Our company does not distribute or sell your personal data. Only legal requirements can force us to transfer your data to third parties in a secure way.
“Do Not Track” Request
We cannot currently configure this request on our end because our system does not provide it. However, every Internet user can make this request in their browser settings. As soon as the technical component on our part allows us to implement such functionality, we will make it publicly available.
We only use Google tools for tracking, and, if you have a Google account and are currently logged in, then use this setting:
https://support.google.com/chrome/answer/2790761
This setting may be relevant for California residents.
Canada residents
| Right | Description |
| Right to access | You have the right to request copies of your personal data from our company. |
| Right to rectification | You have the right to request that we correct any information that you believe is inaccurate. You also have the right to request our company to complete information that you believe is incomplete. |
| Right to delete | You have the right to request that we remove your personal data from our systems. |
| Right to data portability | You have the right to request we transfer the data we collect to another organization or directly to you under certain conditions. |
| Right to object opt-out | You have the right to object to our company’s processing of your personal data under certain conditions. |
| Right to withdraw consent | You have the right to withdraw your consent at any time. |
| Right not to be subject to automated decision-making | You have the right to request we prohibit making consumer decisions solely on the basis of an automated process without human intervention in order to learn about the consequences that may arise from such processing. |
| Right to lodge a complaint | If your request has not been met, you may lodge a complaint with the regulator. |
How Do We Collect Your Data?
You directly provide our company with most of the data we collect. Specifically, we collect and process data when you:
- Visit our websites and navigate through them.
- Place your order.
- Verify your account after paying for the order.
- Send your email to us via our contact form.
- Accept or reject our personal offers.
- Chat with us in our Live Chat.
- Leave your review about us.
- When an error occurs on your device (this function does not work 24/7, we enable and use such data as needed. Often when we receive complaints about errors)
How Will We Use Your Data?
Our company collects your data so that we can:
- Fulfill our obligations to you if you become our client. Without the necessary data, we will not be able to complete the order.
- Contact you through the communication methods that were provided when placing an order or indicated in your personal account.
- Personalize, track, and study your response to our offers.
- As previously described, we are an official company, and we have obligations to laws and agreements that allow us to carry out our activities. Therefore, if we are required by law to transfer some of your data, we will be forced to do so. Before doing this, we undertake that such data will be transferred only after consultation with our lawyers.
- Request from the bank. Our bank regularly checks the business to see whether tax returns have been filed correctly and whether we are honestly fulfilling our responsibilities to clients. In most cases, they request data from the order and its fulfillment, but, in other cases, they may ask for additional information about the client if their systems detect fraudulent activity.
- Improve our services.
How Do We Store Your Data?
Your data is stored securely on GoDaddy group servers. You can find out more about how data is stored and processed at https://www.godaddy.com/legal/agreements
Marketing
Our company would like to send you information about the products and services that we think you may like from time to time.
You have the right at any time to prevent our company from contacting you for marketing purposes or sharing your data with third parties. Please note that marketing opt-outs apply to registered customers.
For ordinary users, it is enough to reject such a notification, and, in the near future, you will not receive any offer from our website in your email, device, or web browser you use.
How Do We Process Cookies?
If you want to know what is a cookie and if you have one of these questions for us:
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage cookies?
Visit our Cookies Policy page.
Privacy Policies of Other Websites
Our company’s website contains links to other websites. Our Privacy Policy applies only to our website, and, if you click on a link to another website, you should review their privacy policy.
Please note that our website contains built-in elements from other websites and companies:
- youtube.com (Video Platform)
- jivochat.com (Live Chat)
- stripe.com (Payment Methods)
In the “Data We Receive From Third Parties” section of this Privacy Policy, you can find direct links to their policies.
Privacy Policy Updates
Our company regularly reviews this Privacy Policy and will post any updates on this web page.
How to Contact Us
Our company is open to any questions.
If you have any questions about our company’s Privacy Policy and the data we hold about you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
If you notice that we have missed any rights regarding you, please let us know. We do not have any malicious intent or unlawful actions toward you or any user.
If you notice an error (broken link, typo, etc.), please let us know so that other users do not have any difficulties.
Communication methods:
- Write to us via Our Live Chat
- Or use this email: support@wr1ter.com
How to Contact the Relevant Authorities
Dear users, before filing a complaint, make sure that your request has been sent using the correct methods of contacting us in the “How to Contact Us” section. We always fulfill our responsibilities.
| Areas | Description |
| EU area residents | You may lodge such a complaint with your local data protection authorities. |
| United States residents | https://www.ftc.gov/about-ftc/contact |
| Canada residents | https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/ |
| United Kingdom residents | 0303 123 1113 or visit www.ico.org.uk/concerns |
Last Update of Privacy Policy – 30.04.2024.